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Billing and Past Due Accounts |
You are soley responsible for making sure your account is kept current and your billing information is accurate. Find out what payment forms are accepted and how to avoid termination.
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Telephone Calls and Consultation |
Although we would love to take every call for every reason that is simply impossible. When it comes to computers and the internet, the questions are endless. This has resulted in a bottomless pit of uncompensated time and calls. This policy explains the definitions and those limits.
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Domain Name Registration and Management |
Domain names must be registered, transferred, renewed and maintained for as long as you own it. This policy defines who is responsible for what.
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Website Updates and Maintenance |
Once your website is online, who is responsible for updating the content? Who is responsible for updating the programs it uses? This policy explains all of that.
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Real Estate Listing Additions/Updates |
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If you have a real estate related website through Online Biz Direct, you will need to know these policies to "ADD" and "UPDATE" your listings. |
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What are your business hours? |
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Our office hours are Monday through Friday 9:00 AM - 5:00 PM Mountain Time. Technical support personel, however, are working around the clock seven days a week keeping watch, maintaining servers, and handling any trouble tickets that may arise. |
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Our Policies 
