Privacy Policy

ONLINE BIZ DIRECT, LLC
Effective and Last Updated: February 4, 2019

This website is owned and operated by ONLINE BIZ DIRECT. We are committed to protecting the privacy of our visitors while they interact with the content, products and services on all sites accessible at the domain onlinebizdirect.com. This includes our website www.onlinebizdirect.com our help desk at support.onlinebizdirect.com and any other sites under our domain of .onlinebizdirect.com. This policy does not apply to other, third-party websites to which we link.

How We Use Your Information

We reserve the right to contact you regarding matters relevant to the underlying services provided and/or the information collected. In addition, with your direct consent we will send you ongoing publications, news, articles, promotions, offers etc.

Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of our websites signifies your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our sites or services.

We collect two types of information from you:

1) Information that you voluntarily provide to us
2) Information that is derived through automated tracking mechanisms.

Voluntary Registration Information

We only use your personal information for the original purposes it was given or gathered. We will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers/providers and other third parties who need to know in order to deliver services on our behalf or unless required to do so by law.

We collect personally identifiable information when you choose to use certain features of our websites, including:

1) Sending messages through our contact forms
2) Making purchases
3) Subscribing to our Membership Site
4) Subscribing to our Client Services
5) Consenting to receive email or text messages about upcoming promotions, offers or events
6) Consenting to receive ongoing publications and other digital content
7) Consenting to receive email from us
8) Participating in our forums or other discussions and chats
9) Commenting on blog posts, articles, and other content

When you choose to use these features of our sites, we require you to provide any information necessary for completing your request, including but not always limited to your name, email, company name, contact phone number, billing and shipping addresses and credit card information.

Methods We Use To Collect Your Contact Information

Contact Forms

If you contact us through our “Contact Us” form(s) on our websites it should be considered the same as sending us an email. You are giving us consent by way of an obligation to respond to your inquiry. We will only contact you regarding that specific inquiry and will not add you to any separate distribution list.

Just like sending email, we capture the IP Address of the sender for spam protection purposes. We also capture the email address and might capture other personal data included in the form fields. When visitors or users submit a contact form we retain the data on the web server for 30 days. The conversation in email form and on our email servers may be deleted right away or stored indefinitely and archived by us at the end of the dialogue, depending on the nature and contents of the conversation, legalities and the impact to our business.

Discussion Forums and Chat

We are not liable or responsible for the personally identifiable or other information you choose to submit in forums such as a bulletin board, chat room or any other publicly accessible area of our sites.

Blog and Article Comments

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Uploading Images

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Polls

If you participate in one of our online polls, we do capture your IP Address for spam protection and to set voter limitations. We then retain the IP Address data for 30 days and anonymize it.

Our Contact Manager (CRM), Help Desk and Live Chat

In the case of our contact management (crm) as well as the support services that we offer such as help desk and chat, we use a third-party vendor (currently Zoho) to manage these services. You can view their privacy policy here https://www.zoho.com/privacy.html

Each time you contact us through our support desk at support.onlinebizdirect.com, you are creating a ticket ID and establishing an account on our help desk system. It is within your right to view the information within your account at our help desk. You may also update, copy and or delete this information from within the help desk system.

Opting In to Email and Marketing Campaigns

You will see several opportunities throughout our website to subscribe or “opt-in” to our email list and subscription campaigns. In order to participate in those campaigns, you must give us explicit consent in order to do so.

In the case of our email marketing campaigns and lists, we use a third-party vendor (currently Zoho) to manage these services. You can view their privacy policy here https://www.zoho.com/privacy.html

In opting-in you are also giving us permission to use your email address and/or phone number with our advertising provider, Facebook. We upload this hashed file into our advertiser account where it is used to find others (called a look alike audience) with similar interests and characteristics with those in our list who may also be interested in our products and services. If you later decide to opt-out of our subscription(s) we will also delete your information from the aggregate list that we upload to Facebook. 

You can access Facebook’s Privacy Policy Here: https://www.facebook.com/about/privacy/

You can access Facebook’s Ad Settings Manager Feature Here https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

You can request to remove consent, view, update and/or delete your information at any time by following the instructions in the footer of the emails. In addition, you may send an email to privacy [at] ONLINEBIZDIRECT.COM. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

Becoming a Subscribing Member of our Websites

In order access member-only areas of our websites, you must first complete the account registration process and/or become a customer of Online Biz Direct. During that time, we will collect personal information about you, such as name, email address, contact phone number, mailing address company name and payment information.

Accessing and Updating Your Information for our Mailing List and Other Services

Website Account Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Other Services

We provide mechanisms for updating and correcting your personal information for our other services. You may access and update your registration information by logging into your account at the provided service login page.

To manage your preferences to receive email or other communications from us click the links at the bottom of our email communications or send an email to privacy [at] ONLINEBIZDIRECT.COM.

Information We Collect Automatically

Our web server software logs all activity on our servers for security purposes. This gathered information may include IP addresses, Geo Location and other device identifiers.

We also use other security software on our site that monitors and controls such activities as logging in and out, updates and posts. These activities are monitored using IP address and user names and are logged and backed up for a period of 3 years for any forensic or other investigative purposes. This is required to protect our servers from common threats which ultimately protects our end users.

Cookies

Our site uses “cookies” and other tracking technologies. A cookie is a small text file that is handed to your web browser when you access pages on a website. Our site, just like most others, use cookies to enhance your browsing experience.

How We Use Cookies

Account Logins

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Publishing Content

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded Third-Party Content

Sometimes we add content that is embedded from third-parties, such as a YouTube video or Tweet from Twitter. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analyzing Website Traffic and Usage Data

We permit certain trusted third parties (e.g. Google Analytics) to track usage, analyze data such as an anonymized tracking ID, the date and time of the page request, the referring Web site (if any) and other parameters in the URL.

We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

This is collected in order to better understand our Website usage and enhance the performance of services to maintain and operate the Site and certain features on the Site.

Website and Email Server and Hosting

We use third parties to host our websites; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders. We may share personally identifiable or other information with our parent, subsidiaries, divisions, service providers and affiliates for those purposes.

Content Delivery System

Our CDN service may store web log information of site visitors, including IPs, UA, referrer, location and ISP info of site visitors for up to 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here https://www.stackpath.com/legal/privacy-statement/

Backing Up Server Data

We use cookies on the admin side for establishing connections with third-party vendors for sending and receiving backups. These vendors include Google Drive, Dropbox, Amazon S3 and phpseclib for FTP accounts. Additionally, cookies may be set for potentially fixing cron requests at erratic servers. These cookies will last for 14 days.

Advertisements on Our Site

Many advertisements appearing on our sites are delivered from Google and other may be delivered to you by us or one of our advertising partners. Our Web advertising partners may set cookies. Doing this allows the advertising partners to recognize your computer each time they send you an advertisement.

For instance, they may compile information about your location, the device you are using, where you, or others who are using your computer, saw their advertisements and determine which advertisements are clicked. This information allows an advertising partner to deliver targeted advertisements that they believe will be of most interest to you. We do not have access to or control of the cookies that may be placed by the third-party advertising servers of ad partners. You can view more information in the Controlling Cookies section below.

This privacy statement covers the use of cookies by us. and does not cover the use of cookies by any of its advertisers. You can visit their website(s) directly to view their privacy policy and how they use cookies.

https://policies.google.com/privacy?hl=en

https://tools.google.com/dlpage/gaoptout/

Our use of Third-Party Cookies to Advertise to you on Other Websites

We will use personal information gathered either voluntarily or through automated mechanisms to target advertisements toward you on other sites based on things such as geolocation, gender, interests, goals, habits, etc. This is commonly known as re-marketing or re-targeting.

For instance, when you visit certain pages, take certain actions or subscribe to different lists or services on our sites, we use a script that will place a cookie on your device’s browser from our advertising partners, currently Google Ads and Facebook, where we can then present advertisements to you on their platforms and their network of content publishers’ websites based on your use and preference data collected on our websites. Doing this allows us to show relevant custom-tailored advertising to those who have visited and/or demonstrated an interest in what we have to offer. Facebook allows us to build custom audiences and look-alike audiences using data from the audiences we already have…which are determined through the placement of their web beacons and cookies.

You can access Facebook’s Privacy Policy Here: https://www.facebook.com/about/privacy/

You can access Facebook’s Ad Settings Manager Feature Here https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

You can access Google’s Privacy Policy Here https://policies.google.com/privacy?hl=en 

Google’s Opt-Out Tool Page Here https://tools.google.com/dlpage/gaoptout/

Controlling Cookies

Most browsers allow you to control cookies, including whether to accept them and how to remove them. You may also set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.

Opting Out

Cookies can be turned off manually in your browser settings. But you will most likely notice that websites, including ours, become more limited in their ability to deliver certain features and content. For instance, you won’t be able to log in, establish a session, or use our back-end services.
In addition to manually changing your browser settings you can also visit http://www.aboutads.info/choices to opt out of many service providers’ tracking individually.

Altneratively you can also visit: http://optout.networkadvertising.org/?c=1

If at any time you would like to discuss our use of Cookies on our websites, please contact us by emailing privacy [at] onlinebizdirect.com

If Our Company Is Sold

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

Security and Legal Action

We may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.
You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that, in that case, we not share such information.

How We Protect Your Information

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Children’s Privacy and Parental Controls

We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use our sites. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.

Disclaimer to Security

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

Notification of Changes

We reserve the right to change this Privacy Policy from time to time at our sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of our sites indicates your acceptance to the Privacy Policy as posted.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:
ONLINEBIZDIRECT.COM
9249 South Broadway Suite: 200 – 277
Highlands Ranch, Colorado 80129
or email us at privacy [at] onlinebizdirect.com

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